| Service model | Free, two-sided empty-backhaul matching service | Managed online lorry transport platform | Trucker–shipper freight bidding portal | Managed moving and business delivery service | On-demand delivery platform |
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| Empty-return focus | Post either an empty lorry route or a load | Matches unused partner lorries with suitable return-route cargo | Matches listed truck schedules with cargo on the same route or en route | Books a vehicle for a defined move, FTL job or distribution delivery | Books a vehicle for a specific on-demand or scheduled delivery |
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| Route flexibility | Choose matching cities along the route and set an acceptable detour limit | Operates listed long-haul routes and local distribution points | Uses advance truck schedules and cargo routes for matching | Supports on-demand and interstate deliveries within West Malaysia | Supports point-to-point and multi-stop delivery requests |
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| Who confirms the job | Either side expresses Interest; the Post owner chooses whether to accept | The 3000 Trucks team processes the transport or partner request | Truckers bid; the shipper awards the job | Customer confirms date, route, vehicle, add-ons and payment | Customer confirms the quoted request; a driver is assigned |
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| Matching and tracking | Smart Auto Matching finds compatible loads and lorry routes | Delivery matching, trace-and-track and real-time delivery data | Route matching, bids, job tracking and proof of delivery | Real-time scheduling, tracking and delivery management | Driver assignment, driver location and order-status tracking |
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| Notification channels | iOS · Android · Web · Telegram · WhatsApp · Messenger · Instagram · Email | Web ordering, tracking and customer service | Email, SMS and telephone | App, business dashboard and customer support | App, web and corporate API webhooks |
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| Complete actions in chat | Post your available lorry capacity or cargo, review relevant opportunities and manage matches on iOS, Android, the Web App or supported chat channels. | Online order with team-assisted processing | Web portal for schedules, cargo, bids and tracking | App or web booking for vehicle, manpower and add-ons | App, web or API delivery ordering |
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| AI assistance | Natural-language assistant guides users and completes supported actions in chat | Online ordering and customer-support workflow | Structured freight portal workflow | App, dashboard and customer-support workflow | App, web and API ordering workflow |
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| Pricing and commercial flow | Free to use with zero platform commission; matched parties agree terms directly | Free partner sign-up; transport delivery charges apply | Truckers bid; shipper chooses by price, track record and other factors | Transparent booking price with COD or online banking | Dynamic quoted fare; cash, credit and corporate monthly statements |
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| Operational tools | Recurring lanes, saved-search alerts and Google Sheets sync | LCL/FCL transport, partner monitoring and cross-border services | End-to-end job tracking, proof of delivery and recorded events | Business dashboard, real-time control, transaction history and reports | API quotes, orders, cancellation, status, webhooks and multi-stop jobs |
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| Best fit | Reduce empty running while keeping control of route, match and commercial terms | Managed lorry transport, distribution and partner capacity | Freight sourcing through advance schedules and competitive bids | Managed moving, FTL and business distribution | Fast on-demand delivery with broad vehicle choice |
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