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BackHaul Connect
Now liveAI bot · Telegram · WhatsApp · Web

Stop driving back empty. Post the leg, get matched in chat.

Backhaul Connect is Malaysia's AI chat marketplace matching empty lorries with backhaul loads across West Malaysia — free, zero commission, contact hidden until matched. Post in seconds on Telegram, WhatsApp, or the web.

See how it works

Free to use · Zero commission · Contact hidden until matched

bot.backhaul.thebigdays.com/marketplaceLIVE
🚚 Lorry
Klang → Ipoh
28 Jul · 12t · Lorry
📦 Load
Cheras → Pasir Gudang
30 Jul · 10t · General goods
🚚 Lorry
JB Senai → Klang
29 Jul · 5t · Box lorry
📦 Load
Butterworth → Shah Alam
1 Aug · 8t · Palletised

Marketplace preview · contact hidden until matched

See it in action

Post and match — in chat or in the app.

The real Backhaul Connect experience — the identical bot on Telegram and WhatsApp, plus the tap-through web app. Try the guided wizard, type what you need in plain language, or browse the marketplace and get matched. Contact details stay hidden until you are matched.

One question at a time, with tap-to-answer buttons. No app to install, no forms to fill.

Illustrative demo of the real product flow.
Built forFMCG distributionContract manufacturingPort forwardingCold-chain logisticsTransporter cooperatives
The problem

Every other lorry on the LPT is driving on a deadhead.

Malaysian road freight runs on point-to-point contracts. A 5-tonne lorry leaves Klang full of FMCG for JB at dawn, drops it by lunch, then drives 320 km back to Klang carrying air. Transporters eat the diesel; shippers pay for both directions in next month's rate card. Nobody wins.

Backhaul Connect turns those return trips into a searchable marketplace. Post the leg in 20 seconds from Telegram, WhatsApp, or the web. Whoever needs that lane, in that window, finds it.

94%
of transporters we interviewed said they'd accept any return load priced above their diesel floor — but have no reliable way to find one in time.
N=84 · transporter survey
84
transporter conversations completed across Klang Valley, Selangor, Penang & JB during our discovery research.
Nov 2025–Q2 2026
RM 38b
total domestic road freight market (2025 estimate) — our wedge is the empty-km slice currently traded informally over WhatsApp.
Mordor Intelligence 2025 · MoT data
5–6%
annual CAGR for Malaysian road freight, driven by e-commerce growth and cross-border connectivity investment.
Mordor Intelligence · DataInsightsMarket · CILT Malaysia 2024
Today's tools

WhatsApp groups, broker phone calls, rate cards from 2019. Trust is personal, opaque, and breaks at scale.

With Backhaul Connect

A searchable marketplace you can actually use — post the leg, browse what is available, and connect directly once you are matched.

How it works

Post the leg. Get matched. Sort it out in chat.

Three steps from opening Backhaul Connect to a confirmed match — no password or SMS, no separate app install, direct settlement.

01Post or browse

Post your empty leg or your load — or just browse.

Open Backhaul Connect in Telegram or WhatsApp, or use the web app. Verify your messaging account, complete a short profile, then post what you have — or skip posting and browse the marketplace.

→ JB Senai to Klang, 5T · this week
JB Senai28 Jul · 5tKlang
02Get matched

Express interest. The Post owner accepts.

See a post that fits your lane? Express interest in a tap. If the Post owner accepts, it becomes a Match — until then, both sides stay anonymous.

OPEN2 interestedMATCHED
03Sort it out directly

Contact details are revealed. You arrange the rest.

Once matched, we share both parties' contact details. Pickup, delivery, and payment are arranged directly between you — Backhaul Connect doesn't touch the money or the goods.

Chatcontact shared
Built-in AI

Tell the bot what you need — in your own words.

Backhaul Connect isn't a form-filling app bolted onto a chat window. An AI assistant runs inside the Telegram and WhatsApp bots, so you skip the menus and just say what you have — in English, Malay, Chinese, or Tamil.

Natural language · EN · BM · 中文 · தமிழ்

Plain-language bot

Type "Got a 3-tonner Klang to Ipoh Friday" and it just works — no forms, no menu-tapping. Understands English, Malay, Chinese, and Tamil.

Route · detour · timing

AI matching, built for the empty leg

Purpose-built for empty backhaul: the matching engine scores route, detour, and timing to surface loads that actually fit your return trip — so a transporter can pick up a job along the empty leg, within a detour limit you set.

Lane-aware pricing

Fair-rate adviser

The AI suggests a sensible rate for your lane, so you're not guessing against a rate card from 2019 or leaving money on the table.

Right lorry, first time

Load-fit adviser

Tell it the cargo and it flags which lorry class fits — before you post — so you don't match a pallet job to the wrong vehicle.

Now live

Smart Auto Matching is live — the marketplace automatically surfaces loads that fit the cities you cover on your declared empty leg, so the right match finds you.

Privacy & safety

Simple does not mean exposed.

We're not trying to replace how transport is arranged after a Match over WhatsApp and phone calls — we're trying to make finding the other side faster, without giving up your privacy in the process.

Messaging-account verified

Every account is verified through Telegram or WhatsApp before it can use the marketplace — there are no anonymous browser-only accounts.

Telegram or WhatsApp verified

Contact hidden until matched

Your phone number and company name stay private. They're only shared with the other party after the Post owner accepts an Interest and creates a Match.

Reveal-on-match

You settle directly — we're not in the middle

Backhaul Connect doesn't process payment or take a cut. Once you're matched, you arrange pickup, delivery, and payment directly with the other party.

No cut taken · No escrow
Traction · early rollout

Backhaul Connect is live. Traction is just getting started.

Early signals from the West Malaysia rollout as usage ramps up.

Request the investor data room
Milestone target
0
by month 6
Corridors mapped
0
KL · Klang · Penang · Ipoh · JB
Transporter interviews
0
Nov 2025–Q2 2026 discovery research
Access surfaces
0
Telegram · WhatsApp · Web
FAQ

Answers, before you ask.

If you have a different question — investor, or otherwise — write to support@backhaul.thebigdays.com.

Do I need to download an app?

No separate Backhaul Connect app is required. Use Telegram or WhatsApp, or open the web app. Verification uses Telegram or WhatsApp and includes a short profile setup — no password or SMS.

Is my phone number visible to strangers?

No. Your contact details stay private and are only shared after the Post owner accepts an Interest and creates a Match — not before.

What does it cost?

Backhaul Connect does not process payment or sit in the middle of the transaction. If pricing changes later, users will be told clearly before any paid feature goes live.

How do I get paid, or pay?

Directly between you and the matched party. Backhaul Connect doesn't process payment or sit in the middle of the transaction — you arrange it the same way you would over WhatsApp or a phone call.

How is this different from a broker or a WhatsApp group?

Same idea — connecting an empty lorry with a nearby load — but searchable, and not limited to whichever groups or contacts you happen to already be in. Smart Auto Matching can also surface compatible jobs along a transporter's declared empty route, within the detour limit they set.

Where does Backhaul Connect operate?

Backhaul Connect currently operates in West Malaysia, with early outreach focused on the Klang–Penang–JB corridor. People elsewhere can register country interest so we know where to expand next.

Do I have to add my company name?

No. Your company name is optional. If you prefer not to disclose it, simply leave the field blank. If you add it, it remains private until a Match is confirmed, when it can help the matched party recognise your business.

Will there be a mobile app?

Yes — a dedicated Backhaul Connect app is coming soon. For now you can use it in Telegram, WhatsApp, or the web app, with no separate install required.

Will Backhaul Connect offer a payment option?

Yes — in-platform payment is on our roadmap. Today you settle directly with the matched party; when payment features are ready, we'll tell you clearly before anything goes live.

Stop driving back empty.

No password or SMS. Verify with Telegram or WhatsApp, complete a short profile, then post your first leg.

See how it worksInvestor memo
support@backhaul.thebigdays.com · Malaysia